Hospital Engagement Network (HEN) 1.0

Over the past three years, VHHA and the North Carolina Quality Center joined to form the North Carolina/Virginia Hospital Engagement Network, or NoCVA. As part of the Centers for Medicare and Medicaid Services’ Partnership for Patients campaign, their aim was to transcend the borders of the two states to increase hospital patient safety and reduce hospital readmissions. Working with 110 hospitals, NoCVA has contributed to an estimated 4,760 avoided incidents of harm within its member hospitals and 5,354 fewer hospital readmissions. Its efforts have resulted in estimated savings to the health care system of $90.4 million. NoCVA has supported and enhanced patient safety culture within its hospitals by focusing on leadership support for quality improvement, education and support of clinical line staff, and meaningful patient and family engagement. Read the final report from HEN 1.0.

Hospital Engagement Network (HEN) 2.0

The Centers for Medicare & Medicaid Services (CMS) has decided to continue the work to reduce harm and preventable readmissions by releasing HEN 2.0 in support of the Partnership for Patients (PfP) campaign (a public-private partnership working to improve the quality, safety and affordability of health care for all Americans). HEN 2.0 will continue the work of the original HEN project and support hospital-level improvement to achieve the national goals of reducing all cause preventable harm by 40 percent and readmission by 20 percent. CMS aims for 100% of short-stay, acute care hospitals to participate. In round two of the HEN VHHA will partner with the American Hospital Association’s research trust HRET. This will allow Virginia to collaborate with 28 other states toward one common goal. For more information please contact Betsy Cole at